Privacy and Cookie Policy
Last updated: 16 November 2025
This Privacy and Cookie Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from shop.johnburningham.co.uk (“we”, “us”, “our”). We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly.
1. Information We Collect
1.1 Information You Provide
When you use our website or make a purchase, we may collect the following information:
Personal details (name, billing and shipping address)
Contact information (email address, phone number)
Order information (items purchased, payment method, order notes)
Account information if you create an account
1.2 Automatically Collected Information
We may collect certain data automatically when you browse the site, including:
IP address
Browser type and version
Pages visited and time spent on the site
General location data (non‑precise)
This information helps us improve site performance and user experience.
1.3 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enable essential site functions and enhance your shopping experience. Details are provided in the Cookie Policy section below.
2. How We Use Your Information
Your data is used for the following purposes:
Processing and fulfilling orders
Managing payments and refunds
Providing customer support
Improving website functionality and performance
Sending order confirmations and essential service emails
Detecting and preventing fraud or security issues
We do not use Rank Math’s Google Analytics integration, and we do not share analytics data with Google through Rank Math.
3. Legal Grounds for Processing (UK & EU GDPR)
We process personal data under the following lawful bases:
Contract – to fulfil your orders and provide services
Consent – for non‑essential cookies (where applicable)
Legitimate interests – improving the website, preventing fraud
Legal obligation – tax and accounting requirements
4. Sharing Your Information
We only share your personal information with trusted third parties when necessary to run our store, including:
4.1 Service Providers
WooCommerce – store and order management
Payment processors – Stripe, PayPal, WooPayments
Email service providers – via YayMail for order‑related emails
Analytics plugin – Independent Analytics, which tracks site performance without using Google Analytics or third‑party cookies
Hosting and caching – LiteSpeed Cache for performance optimisation
4.2 Legal Compliance
We may disclose data if required by law or to protect our rights.
We do not sell or rent your personal data to any third party.
5. How Long We Keep Your Data
We retain personal information only as long as necessary:
Order records: 6 years (for tax and accounting compliance)
Customer accounts: until you request deletion
Cookie data: according to cookie expiration periods listed below
6. Your Rights
Under UK and EU data protection laws, you have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data (where legally permitted)
Object to or restrict processing
Withdraw consent (where consent is used)
Request data portability
To exercise your rights, please contact us at: info@shop.johnburningham.co.uk
7. Security
We take appropriate technical and organisational measures to safeguard your information, including encryption of payments and secure hosting. However, no online system can be guaranteed 100% secure.
8. Cookies (Cookie Policy)
Our website uses only essential and functional cookies required for the operation of the online shop. We do not use analytics, advertising, or tracking cookies.
8.1 Cookies Used on This Website
Below is a list of the cookies detected:
Essential WooCommerce Cookies
These are required for the functioning of the shopping cart and checkout.
wc_fragments_# – Maintains cart state while you browse.
wc_cart_created – Records when a shopping cart is created.
Functional WordPress Cookie
wpEmojiSettingsSupports – Checks whether your browser can display emoji correctly.
False-positive Adobe Cookie (Not Active)
Termly may report a cookie named s7 as “Adobe Analytics”. This is a known false positive and is not an analytics or tracking cookie on this site. No Adobe Analytics or Adobe services are used.
8.2 No Analytics or Advertising Cookies
We do not use:
Google Analytics
Adobe Analytics
Facebook Pixel
Any advertising or retargeting cookies
Any behavioural tracking cookies
8.3 Consent Requirements
Because the cookies used on this site are strictly necessary or functional:
No cookie consent banner is legally required under UK GDPR and PECR.
You may still see an informational cookie notice for transparency.
8.4 Managing Cookies
You may manage or delete cookies through your browser settings. Disabling essential cookies may impact your ability to use the shopping cart or checkout.
9. Payment Processing
We use trusted third‑party payment gateways including Stripe, PayPal, and WooPayments. These providers process your data securely and independently. We do not have access to your full payment card details.
10. Third‑Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
11. Children’s Privacy
Our website is not intended for children under 16, and we do not knowingly collect data from anyone under this age.
12. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy and Cookie Policy or wish to exercise your data rights, please contact:
Email: info@shop.johnburningham.co.uk
Address: John Burningham Business Assets Trust, 5 East Heath Road, London NW3 1BN
Thank you for visiting shop.johnburningham.co.uk.